Terms and conditions

These terms govern the use of atulier (the "Service"), an online tool that generates 3D furniture designs, technical sheets, cut lists, instructions, material estimates and visualisations with the help of artificial intelligence. By creating an account or using the Service you accept these terms. If you do not agree, do not use the Service.

1. What the Service is and is not

atulier is a support tool for designing and planning furniture, meant both for people who build for others and for people who want to make a piece for their own use. It is not an engineering, carpentry, architecture or professional advisory service, and it does not build, sell or install furniture.

2. AI-generated content: no guarantee of accuracy

Everything the Service produces (designs, sizes, quantities, cut lists, joints, hardware, weights, costs, instructions and images) is generated automatically and is indicative only. It may contain errors, omissions or inconsistencies, and it is not guaranteed to be accurate, complete, current or fit for any particular purpose. "See it in the room" images are illustrative representations, not measurements or real photographs of the result. Costs are based on third-party public prices at a given moment and may change without notice.

3. Your responsibility when building and installing

• Before cutting, buying or assembling, check sizes, quantities, materials and joints with your own judgement.
• The strength, stability and safety of a piece depend on the actual materials, workmanship, hardware and use. In particular, floating or wall-mounted units, loaded shelving, furniture for children and any load-bearing piece should be assessed by a qualified person.
• Follow the safety, building and tool-use rules that apply where you are.
• You alone are responsible for your decisions and for what you build, install, sell or deliver to others based on the Service's content.

4. Account

You need an account to use the Service. You must provide accurate information, keep your access secure and tell us about any unauthorised use. You are responsible for activity on your account. You must be old enough to enter into contracts under the law of your country.

5. Credits, payments and refunds

• Some features use credits according to the price list shown in the Service. Other features are free.
• Credits have no monetary value outside the Service, are not transferable or redeemable for cash, and do not expire while the Service is available.
• Payments are processed by an external payment provider, which may act as the merchant of record, issue the invoice and handle the applicable taxes. We do not store your card details.
• If an action fails because of an error in the Service, no credits are charged.
• Right of withdrawal: if the law of your country grants it, you may cancel a purchase within the legal period as long as you have not used the purchased credits, through the Service's withdrawal form.
• Otherwise, purchases are non-refundable unless applicable law provides otherwise.

6. Your designs and your content

The designs you create and what you write or upload (for example, photos) belong to you or are your responsibility. You may use, build and sell the furniture you design. You grant us a limited, non-exclusive, royalty-free licence to store, process and display that content solely to provide the Service. If you share a design by link, anyone with the link can view it. Only upload photos you have the right to use and avoid including people or sensitive information.

7. Acceptable use

Do not use the Service for unlawful purposes, to infringe others' rights, to attempt unauthorised access, to break or overload the system, to scrape data, to resell access or to generate content unrelated to its purpose. We may limit, suspend or close accounts that breach these terms.

8. Intellectual property of the Service

The Service's software, brand, design and own content are protected. These terms grant you no rights over them beyond using the Service.

9. Third-party services

The Service relies on external providers (hosting, authentication, payments, analytics and artificial intelligence models) and may show third-party prices or products. We do not control and are not responsible for those services, products or prices.

10. Disclaimer of warranties

The Service is provided "as is" and "as available". To the fullest extent permitted by law, no warranties of any kind are given, express or implied, including accuracy, fitness for a particular purpose, uninterrupted operation or freedom from errors.

11. Limitation of liability

To the fullest extent permitted by law, we are not liable for indirect, incidental, special or consequential damages, lost profits, lost data, wasted materials, or injury to people or damage to property arising from building, installing or using furniture based on the Service's content. In any case, total liability is limited to the amount you paid for the Service in the twelve months before the event giving rise to it.

12. Indemnity

You agree to hold the Service harmless from third-party claims arising from your use of the Service, your content, or the furniture you build, install, sell or deliver based on it.

13. Changes to the Service and these terms

We may modify, suspend or discontinue features and update these terms. If a change is significant, we will let you know within the Service. Continuing to use it after the notice means you accept the changes.

14. Consumer rights and governing law

These terms are interpreted under the applicable law. Nothing here limits the mandatory rights granted to you by the consumer protection laws of your country of residence. If any clause is found invalid, the rest remains in force.

15. Contact

You can write to us at info@atulier.com.